| Customer One: Product Information | |
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Customer One is a feature-rich web-based ticket generation and tracking system specifically designed for the Service Industry. Designed for flexible use in helpdesk, and customer service tracking, Customer One uses a simple user friendly interface that can be customized to meet the needs of an array of Companies, and corporate Intranets and Internets. Customer One displays problems via a Web browser on a fully customizable form. You can easily monitor the information that is important to you and your organization in a Web form that is easy to use, and is accessible from any computer anywhere in the world. Customer One organizes all the Problem "tickets" by letting you assign them to people to work on, give them Statuses as you choose, Priorities to indicate their importance, and if you want, to mail them to your customers. Using Customer One requires no programming knowledge and little Web experience. >> Next |
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