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Customer One Service Desk
The complete web-based, self-service Service Desk solution for anyone in the service industry. Be they IT Professionals, aor any other service professional.
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Customer One Desktop Agent
An add-on for the Customer One product - included with the full install. this product is able to pro-actively monitor the content of the Service Desk alerting engineers of awaiting service calls.
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NetSolve IPCC Wallboard
A standalone application designed specifically for the Cisco IPCC application. This wallboard is a complete web based application highlighting the complete queue status for a mid to large size call centre.
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